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CODE OF ETHICS

Members of the Pet Care Professionals of Massachusetts agree to the following standards:

  1. We believe in the intrinsic dignity of animal life.

  2. We believe all animals are entitled to be free from suffering, abuse, and exploitation.

  3. We believe that companion animals are a product of human intervention and that we have a special obligation to them in regard to humane treatment and responsible stewardship.

  4. We believe we have an obligation to alleviate suffering.

  5. We believe we have an obligation to prevent and report cruelty.

  6. We believe that people should treat each animal as kindly as possible.

  7. We believe we have a duty to protect and care for all suffering and homeless animals.

  8. We believe that our values, decisions, conduct, and behavior should set the tone and be a model for others in their care and treatment of animals.

Conduct

  1. To respect my fellow professional pet sitters and to treat employees, customers, and competitors with honesty and integrity;

  2. To refrain from saying, writing, or doing anything which would defame my competitors or bring embarrassment or dishonor to the pet sitting industry;

  3. To operate my pet sitting business in a professional manner and to enhance the pet sitting industry within the community.

Service

  1. To deliver skillful, safe, compassionate care to all pets entrusted to my supervision;

  2. To keep all client private information confidential;

  3. To safeguard the client's residence by taking all reasonable precautions.

Education

  1. To learn as much as possible about my career as a professional pet sitter so that I can provide superior service to each client;

  2. To support and encourage responsible pet ownership with my customers as well as my community;

  3. To ontinually improve my knowledge of the pet sitting profession by participating in educational opportunities.

Legal

  1. To comply with all local ordinances relating to the care and keeping of animals; and to obey all regulations, Federal, State, and local;

I will provide the quality of services at the prices that I have quoted. 

  1. I will be truthful with the members and their referrals. 

  2. I will build goodwill and trust among members and their referrals. 

  3. I will take responsibility for promptly following up on the referrals I receive. 

  4. I will display a positive and supportive attitude with fellow PCPMA members.